Privacy Notice

This Privacy Notice describes how Creative Office Pavilion, LLC (d/b/a Creative Office Resources, HB Workplaces (A COR Company), and Continental Office (A COR Company)) (“we”, “us”, “our”) collects, uses and discloses information about you when you use our websites (www.creativeofficeresources.com, www.hbworkplaces.com, and www.continentaloffice.com), services, tools and features, or otherwise interact with us (collectively, the “Services”). Please note that the Services are designed for users in the United States only and are not intended for users located outside the United States.

Please read this Privacy Notice carefully. By using any of the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Notice. If you do not understand or agree to this Privacy Notice, please do not use or access the Services.

1. Changes to This Privacy Notice

We may modify this Privacy Notice from time to time, in which case we will update the “Last Updated” date at the top of this Privacy Notice. If we make material changes to how we use or disclose information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided to us or by posting notice of such changes on the Services) and will take additional steps as required by applicable law. If you do not agree to any updates to this Privacy Notice, please do not continue using or accessing the Services.

2. Collection and Use of Information

When you use or access the Services, we collect certain categories of information about you from a variety of sources. In addition to the specific uses discussed below, we may use this information to provide and improve the Services, including by enhancing the safety and security of our Services, providing customer support, complying with applicable legal obligations, enforcing any applicable terms of service and protecting our rights and the rights of our employees, users or other individuals.

Information You Provide to Us

Some features of the Services may require you to directly provide certain information, including information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information that you directly submit through our Services includes:

• Contact and account information, such as your name, professional title, employer or organization, email address, phone number, and marketing preferences. We use this information to provide the Services, including to respond to your inquiries, prepare quotes, initiate projects, process service and warranty requests, and to communicate with you, including to send you promotional communications. You may opt out of marketing at any time by using the unsubscribe / opt-out instructions provided in our communications to you. If you opt out, we may still send you transactional or administrative messages, such as emails about your account.
• Applicant details, such as information included in your resume or CV, references, and job history. We use applicant details to process your application for employment and to evaluate your candidacy.
• Any other information you choose to provide us or otherwise include in communications with us, for example, when sending a message or inquiry through the Services.

Information Collected Automatically

We and third parties also automatically collect certain information about your interactions with the Services, including through cookies, pixels or other tracking technologies (“Tracking Technologies”). This information is collected and used to tailor your experience with the Services, provide you with offers or promotions, run analytics, and better understand user interactions with the Services. Such information includes:

• Device information, such as your browser type, operating system, as well as your internet protocol (IP) address.
• Location information, such as your approximate location based on your IP address. We do not collect your precise geolocation through the Services.
• Other information regarding your interaction with the Services, such as referral source, the pages you view, log data, date and time stamps, and interactions with our marketing emails.

For further information on the use of Tracking Technologies and your choices, see the section below, Cookies and Other Tracking Technologies.

Information Collected from Other Sources

We may obtain information about you from outside sources, including information that we collect directly from third parties and information from third parties that you choose to share with us. Such information includes:

• Information we receive directly from third-party social media platforms, such as when you interact with us on Facebook, Instagram or LinkedIn, which we use to communicate with you and personalize our Services.
• Information from publicly accessible sources, such as business contact information that is publicly available online or from other public sources, which we use where necessary.

Any information we receive from outside sources will be treated in accordance with this Privacy Notice. We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, Third-Party Websites and Links.

3. Cookies and Other Tracking Technologies

As described above, we and third parties use Tracking Technologies to collect certain information about your interactions with the Services. Most browsers accept Tracking Technologies automatically, but you may be able to control the way in which your devices permit the use of certain Tracking Technologies. If you so choose, you may block or delete certain Tracking Technologies from your browser; however, blocking or deleting cookies may cause some of the Services, including login features and general functionality, to work incorrectly.

Your browser settings may allow you to transmit a signal or other mechanism for exercising your choice regarding the collection or processing of your information when you visit various websites. Depending on where you live, you may have the right to opt out of targeted advertising through a Global Privacy Control (GPC) enabled browser setting. If you have this right, we will treat our initial receipt of the GPC signal as a valid request to opt-out of targeted advertising. If you are logged out, our processing of the signal will be limited to the browser that you are using.

You may also opt-out of the collection and use of information for interest-based advertising by advertisers that are part of certain industry alliances, including through tools offered by the National Advertising Initiative, the Digital Advertising Alliance or the European Interactive Digital Advertising Alliance, by clicking the links provided.

Maps

Our Contact page includes an interactive map of our locations provided by Google Maps. The interactive map does not load until you allow it, either by selecting “Accept All” in our cookie banner or by selecting “Load the map” on the page. Until then, a static image of our locations is shown and no information is sent to Google Maps. When the interactive map loads, Google receives information such as your IP address, browser and device information, and the page you are viewing, and uses it in accordance with Google’s own privacy policy, available at https://policies.google.com/privacy.

4. Disclosure of Your Information

We may disclose your information for legitimate purposes subject to this Privacy Notice, including:

• Vendors or other service providers who help us provide the Services, including for website hosting and IT support, customer relationship management, email marketing, analytics and measurement, mapping, and cookie-consent management.
• Our affiliated brands, including Creative Office Resources, HB Workplaces, and Continental Office, and any other affiliates within our corporate group.
• Professional advisors, such as auditors, law firms or accounting firms.
• Third parties in connection with or anticipation of an asset sale, merger, acquisition, or other business transaction, including in the context of a bankruptcy proceeding or other restructuring matter.
• For legal and security reasons and to protect our services and business, including to cooperate with law enforcement, judicial orders and regulatory inquiries, to detect and prevent against fraudulent or illegal activity, to exercise or defend legal claims and to ensure the safety and security of our business, employees and users, and to enforce our terms or other agreements.

We do not disclose your personal information to third parties for the third parties’ own direct marketing purposes, unless you have affirmatively agreed to such disclosure.

5. Third-Party Websites and Materials

We may provide links to third-party websites or platforms and display or make available content, data, applications or materials from third parties. If you follow links to sites or platforms that we do not control and are not affiliated with us, you should review the applicable privacy notice, policies and other terms. We are not responsible for the privacy or security of, or information found on, these sites or platforms, or the accuracy, completeness or reliability of third-party materials. Information you provide on public or semi-public venues, such as third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

6. Children’s Privacy

Our Services are not intended for children, and we do not seek or knowingly collect any personal information about children. If we become aware that we have unknowingly collected information about a child, in particular any child under 13 years of age, we will make commercially reasonable efforts to delete such information from our database. If you are the parent or guardian of a child under 13 years of age who has provided us with their personal information, you may contact us using the below information to request that it be deleted.

7. Data Security and Retention

We have implemented commercially reasonable security measures designed to protect your personal information from unauthorized access, use or disclosure. However despite our efforts to protect your information, no security measures are impenetrable, and we cannot guarantee “perfect security.” Any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. We recommend that you do not use unsecure channels to send us sensitive or confidential information.

We retain your information for as long as is reasonably necessary for the purposes specified in this Privacy Notice. When determining the length of time to retain your information, we consider various criteria, including whether we need the information to continue to provide you the Services, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity or protect ourselves, including our rights, property or products.

8. Data Transfers

We are based in the United States. If you are accessing the Services from outside the United States, please be aware that the information we collect about you will be transferred to, stored and processed in the United States.

9. California Residents

This section applies to you if you are a resident of California and we process personal information about you that is subject to the California Consumer Privacy Act (“CCPA”). For purposes of this section, references to “personal information” shall include “sensitive personal information” as defined under the CCPA.

Privacy Rights

As a California resident, you have certain rights in relation to your personal information. However, please note that a number of these rights only apply in certain circumstances, and all of these rights may be limited by law.

• Access / Know: You have the right to request access to the personal information we hold about you and to obtain details about what personal information we have collected about you, including the categories of personal information, the categories of sources from which the information was collected, the business or commercial purposes for collecting, selling or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
• Deletion: You have the right to request that we delete personal information we hold about you.
• Correction: You have the right to request that we correct inaccurate personal information we hold about you.
• Opt out of Sale or Sharing for Targeted Advertising. You have a right to direct us not to sell your personal information, or share your personal information for targeted advertising. To exercise this right, please submit a request through the following form: Do Not Sell or Share My Personal Information. For information on how we process opt-out preference signals, see the section above, Cookies and Other Tracking Technologies.

Submitting a Request

To make a request described in this section, please email us at [email protected] or call us at 1-888-855-4424. We will not retaliate or discriminate against you for exercising any of these rights. Further information may be needed to verify your identity before exercising these rights, such as your email address or government issued ID. You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.

Processing of Personal Information

In the preceding 12 months, we collected and disclosed to service providers (as described in the Disclosure of Your Information section above) the following categories of personal information and sensitive personal information (denoted by *):

• Identifiers, such as your name, email address and internet protocol (IP) address.
• Professional or employment-related information, such as your job title, employer or organization, work history, and information provided in a job application or resume, such as education history, qualifications, and references.
• Commercial information, such as records of the products and services you have inquired about.
• Personal information categories listed in the California Customer Records statute that may be provided in connection with a job application, such as name, signature, social security number*, physical characteristics or description, address, telephone number, passport number*, driver’s license* or state identification card number*
• Internet or other similar network activity, such as information collected through Tracking Technologies about your interactions with the Services.
• Geolocation data, such as your approximate location derived from your IP address.

The categories of sources from which we collect your personal information and the specific purposes for which we collect and disclose your personal information are described in the sections above, Collection of Your Information, Use of Your Information and Disclosure of Your Information, respectively.

“Selling”/“Sharing” Personal Information

While we do not sell personal information in the traditional sense, we disclose (and have disclosed in the preceding 12 months) the following categories of personal information for marketing and advertising purposes with providers of Tracking Technologies in a manner that may be considered “selling” or “sharing” as those terms are defined under applicable law: identifiers, such as your internet protocol (IP) address and cookie or similar identifiers; and internet or similar network activity, such as your browsing behavior and referral source. However, we have no actual knowledge that we have “sold” or “shared” the personal information of individuals under 16 years of age.

10. How to Contact Us

Should you have any questions about our privacy practices or this Privacy Notice, please email us at [email protected] or call us at 1-888-855-4424.